Comcast clarifies its free Xfinity Flex offer for internet-only clients

In September, Comcast announced so it will be making its Xfinity Flex TV streaming package free for several of their internet-only clients. Nevertheless, as it happens that not absolutely all internet-only customers may be having the free offer — at least perhaps not straight away.

You get the Xfinity Flex for free, instead of needing to pay the usual $5 per month rental, and that offer was effective when the deal was announced if you rent your cable modem/router from Comcast. But Comcast did not point out that the offer ended up beingn’t quite prepared for several of its clients, which resulted in a notably scathing report by The Verge claiming that the offer had disguised a concealed $13 every month charge ( the total amount of the modem/router rental).

Digital Trends contacted Comcast to get at the base for the matter. Here’s the company’s formal comment:

Whenever available later this season, Internet-only clients will likely not need certainly to rent a gateway from Comcast to obtain Flex. Internet-only clients should be able to get Flex because of the Xfinity-compatible gateway of the selecting. (more details on appropriate gear can be located here: . And Xfinity Internet-only clients who currently lease our gateway will get Flex put into their account today at no added cost.

Therefore, important thing? You certainly do not need to lease your equipment from Comcast to have in in the free Xfinity Flex deal, you can’t obtain it straight away. Comcast declined to inform us precisely when “later this will be, nevertheless when pressed about them, we had been told it might be “really quickly. year”

Launched in March 2019, Xfinity Flex was once a $5 each month fee that is additional internet-only Comcast members.

Xfinity Flex is an IPTV product that packages up popular streaming apps like Netflix, Amazon Prime movie, HBO, etc., along side free resources of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo in a single easy-to-navigate experience. An innovative new “Free to me” area in the Flex guide allows you to begin to see the significantly more than 10,000 free programs and movies that exist through the free streaming options, based on Comcast. NBCUniversal’s Peacock solution will be the next add-on option, since will Hulu. Flex users can purchase or hire movies and programs through the built-in electronic shop, and you can access your locker from the Flex interface too if you’re a Movies Anywhere customer.

It is all done from the Xfinity Flex set-top package, a tiny impact 4K UHD unit that accompany a voice-capable remote. Internet-only customers obtain the Flex field, the remote, therefore the choice to lease extra Flex containers with their other TVs at $5 every month.

Xfinity Flex provides cord-cutters with a well-designed device that aggregates all their streaming options in one single place plus in therefore doing, efficiently produces a unique competitor for Apple’s television App, which is designed to perform some thing that is same. Xfinity Flex also can act as an internet and home that is smart center, with choices like seeing your Wi-Fi passwords, switching on / off Wi-Fi usage of various products in the house, viewing video clip feeds from their cameras and arming or disarming their house safety systems.

Much more notably from Comcast’s perspective, later on this season, Flex customers can update towards the complete selection of Xfinity X1 cable networks — including a DVR function — should they determine that cutting the cable has proven an excessive amount of a sacrifice from the television viewpoint.

If it doesn’t, contact Comcast to get it removed if you’re an existing Flex subscriber, you should see your $5 per month fee automatically disappear from your bill, but. You need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box if you’re an internet-only customer who wants to get on board with the free offer.

We’ll improvement this short article when Comcast announces that the offer that is free been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added brand brand new details impacting Comcast internet-only clients who don’t hire their modem/router through the business.