Comcast desires to change old bins for brand new people

The Philadelphia Inquirer by Jonathan Takiff

Comcast wants your old cable box, demanding that you swap it down for a unique one.

Initially, the pitch appears appealing. Who doesn’t desire the added interactive features, much deeper mixture of web and cable networks, and voice control available these days because of the X1 platform and cable receivers? To have it, you are going to need certainly to throw in the towel your old field — losing your stash of championship game moments, comedy bits, favorite movies, and never-to-be-rerun concert shows.

While satellite television receiver/DVRs from Dish system and DirecTV enable customers to maneuver or store programs on an outside drive that is hard could be attached to a fresh receiver, that choice isn’t available with Comcast Xfinity or Verizon FiOS containers.

Relating to a Comcast supply, there isn’t any method to transfer recordings straight from a classic model to a brand new one. Nonetheless, just about 5 per cent of clients continue to have the boxes that are outdated.

There is no appropriate recourse for the increasing loss of past tracks. User agreements which can be signed before activating devices hold that the supplier or maker cannot be held responsible for a lot more than the cost of the equipment if or if the item does not perform.

So which set-top boxes are increasingly being targeted? The reasonably older ones (see below). Comcast’s local senior vice president Jim Samaha recently delivered a letter to those customers impacted.

Germantown, Philadelphia resident Tom Di Nardo ignored the initial few letters: «I’m constantly getting mail from Comcast.» Then this weekend that is past warning communications began turning up on their television every quarter-hour declaring their service had been planning to be disrupted.

«Older containers like yours can not keep pace with brand brand new features and certainly will lose HD networks. Therefore we’d choose to provide a brand new one.»

This removal of high-definition networks on older cable containers is occurring because Comcast has changed the real means it delivers signals.

Initially, a few hundred networks had been moved simultaneously through cable lines to a set-top package, where customers tuned in the ones they wanted. Now, using the X1 platform and an even more MPEG-4 that is refined compression scheme, only the channel you have chosen is streamed to your cable field being a much smaller file.

That change that is radical up the bandwidth to carry additional HD and Ultra-HD channels and, more crucial, faster online sites that Comcast might have to depend on in the event that trend to streaming movie vendors, like Netflix, Hulu, Sling TV, and Amazon, continues. The brand new technology additionally provides much more recordable program storage space, «in the cloud,» that won’t disappear completely in the event that you change boxes again.

East Mount Airy, Philadelphia resident Elayne Bender has already been mourning the increasing loss of favorite episodes associated with Voice and «classic Saturday Night Live bits» which will vanish whenever she swaps out her cable that is current package.

Di Nardo, a longtime traditional music critic and author, is bemoaning the 18 hours regarding the Metropolitan Opera’s Ring pattern — a $16 million homage to Wagner’s masterwork — which he dutifully recorded on WHYY’s Y2 arts channel in hi-def.

To ensure that all just isn’t lost, he is now in the middle of copying those programs via a DVD recorder — something that Toshiba, Panasonic, and Magnavox quit building a years that are few but can nevertheless be present in limited quantities online. «The transfer to movie disk is frustrating — this has to be performed in real-time — and the display quality is standard meaning, not too good,» Di Nardo stated. «But it beats recording the operas by having a digicam or a smartphone held up as you’re watching television display screen.»

Obsolete Comcast cable package models

DCH3416, DCT6200, DCH3200, DCT6412, DCT3416, DCT6416, DCT5100, DCH6200, DCT3412, and DCT6208. If an installer is sent to your residence, a $60 solution charge would be charged. Nonetheless, it yourself, you pay nothing and get a free return label for the old box if you can do.

В©2017 The Philadelphia Inquirer Written By Tribune Information Agency, LLC.